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Rather than list categories in the abstract, this notice follows an account through its life and says what is collected at each point, why, and what happens to it afterwards.
We collect a name, an email address, a date of birth and a country of residence. All four are necessary to provide the service a player has asked for: to open the account, to confirm eligibility and to apply the correct currency, routes and terms.
Identity and address documents are collected to confirm age, identity and residence, and payment ownership evidence to confirm that a route belongs to the account holder. This processing exists to meet legal obligations that apply to licensed gaming operators rather than because we chose it.
Documents are submitted through the encrypted upload route in the BlackFin Casino account area, and access inside the organisation is limited to the roles that need it.
Activity data — sessions, games opened, bonuses claimed — is processed to operate the account and to apply promotional terms correctly. Technical data such as device type, browser and connection details is processed on the basis of our legitimate interest in keeping the platform secure and available.
Transaction data covering deposits, withdrawals and payment routes is processed to move money and to meet record-keeping duties. It is shared with payment providers to the extent needed to complete a transaction, and with verification providers to confirm identity.
BlackFin Casino does not sell personal data and does not pass it to third parties for their own marketing purposes. Sharing occurs where operating the platform requires it, or where a legal obligation applies.
Messages sent to our team are kept so that a case can be handled and referred back to later. Marketing communications are sent only on consent, which can be withdrawn at any time from the account area without affecting anything else.
Verification and transaction records are retained for the period required of licensed operators, because that obligation outlives the account itself. Technical logs are kept for a shorter period appropriate to security monitoring, and marketing preferences end with consent.
A request can be made through our support team from the registered email address. We confirm receipt, may verify identity before acting, and respond inside the period the applicable law allows.
This notice describes personal data handling at BlackFin Casino. Available to players aged 18 and over. Gamble responsibly.
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